Why can’t I launch Surgimap?

Sometimes Surgimap application processes do not fully terminate when you close the software. If you are already running Surgimap somewhere on your computer, you will be prevented from launching the software again. Follow the steps below to determine if you are running the Surgimap software in the background.

Mac:

  1. Click the apple button in the top left corner of your screen then select “Force Quit…”
  2. Highlight the “Surgimap” application and click “Force Quit”
  3. You should now be able to relaunch the Surgimap software

Windows:

  1. Press and hold the CTRL+ALT+DELETE keys, then select Task Manager.
  2. Scroll down on the Processes tab to highlight each “Surgimap” process, then click End Task.
  3. You should now be able to relaunch the Surgimap software

We use cookies to improve your experience when using our website. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use, see Surgimap Cookie Policy.

Surgimap Cookie Policy

 
 

We understand that by visiting our web site, you entrust us with your information and we want to ensure that we are transparent about the information that gets collected when you go to www.surgimap.com or www.surgimap.com/access.

We collect information about:

This information is collected in “cookies” or other related methods of data collection which ensure that we make our website as user-friendly, efficient, and intuitive as possible. In addition, cookies allow seamless clicking between patient and case records. Cookies also allow us to help our users with their account-related questions and to resolve tech support-related issues.

The cookies that Surgimap creates and stores on your computer are never used for targeted advertising. Nothing about you as a user is ever sold to other companies or shared for marketing purposes. Most importantly, these cookies will never store financial information or Electronic Protected Health Information (ePHI). For more information about how we handle PHI and ePHI, please review our Business Associate Agreement.


©2017 Nemaris, Inc.

Close